Returns & Exchanges
At Purple Life Sciences, we want you to be completely satisfied with your purchase. If your fashion items don't meet your expectations, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.